Shipping Policy
Last Updated: 1/26/2025
Thank you for shopping with www.anyraymall.com. This Shipping Policy outlines the terms and conditions for the shipping of your orders. Please read this information carefully to understand how we handle shipping and delivery.
1. Shipping Locations
We currently offer shipping to the following locations:
- Domestic Shipping: We ship to all states within United States.
- International Shipping: We ship to select international countries. For more information about international shipping availability and rates, you can see at check out .
2. Processing Time
- Orders are typically processed within 1-2 business days of receiving your order.
- Orders placed on weekends or holidays will be processed on the next business day.
- In cases of high demand or special promotions, processing times may be slightly longer. We will notify you if there are any significant delays with your order.
3. Shipping Methods & Delivery Times
We offer various shipping methods to meet your needs. The shipping options available to you will be displayed at checkout, along with estimated delivery times.
- Standard Shipping: Delivery within [5-7 business days] (for domestic orders).
- International Shipping: Delivery times vary by destination and can range from [7-31 business days].
Please note that shipping times are estimates and may vary due to external factors such as weather, holidays, and customs delays for international shipments.
4. Shipping Costs
- Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
- We offer free standard shipping on orders over $150 within United States.
- For international orders, additional customs duties, taxes, or fees may apply, and these charges are the responsibility of the customer.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier's website.
6. Shipping Delays
While we make every effort to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as:
- Weather conditions
- Strikes or labor disputes
- Carrier delays
- Holidays and peak shipping seasons
We recommend checking the tracking information for updates.
7. Incorrect or Incomplete Address
Please ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for delays or lost shipments due to incorrect or incomplete address information.
8. Damaged or Lost Packages
- Damaged Items: If your package arrives damaged, please contact us within 48 hours of receiving the item. We will work with you to resolve the issue, which may involve issuing a replacement or refund.
- Lost Packages: If your package is lost in transit, please contact us immediately. We will investigate the situation with the carrier and take appropriate action, including sending a replacement or issuing a refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on product description . To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.