Shipping & Returns

 Shipping Policy 

 Last Updated: 3/5/2025

 Thank you for shopping with www.anyraymall.com. This Shipping Policy outlines the terms and conditions for the shipping of your orders. Please read this information carefully to understand how we handle shipping and delivery.

1. Shipping Locations

 We currently offer shipping to the following locations:

  • Domestic Shipping: We ship to all states within United States.
  • International Shipping: We ship to select international countries. For more information about international shipping availability and rates, you can see at check out . 

2. Processing Time

  • Orders are typically processed within 1-2 business days of receiving your order.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • In cases of high demand or special promotions, processing times may be slightly longer. We will notify you if there are any significant delays with your order.

3. Shipping Methods & Delivery Times

We offer various shipping methods to meet your needs. The shipping options available to you will be displayed at checkout, along with estimated delivery times.

  • Standard Shipping: Delivery within [5-7 business days] (for domestic orders).
  • International Shipping: Delivery times vary by destination and can range from [7-31 business days].

Please note that shipping times are estimates and may vary due to external factors such as weather, holidays, and customs delays for international shipments.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
  • We offer free standard shipping on orders over $150 within United States.
  • For international orders, additional customs duties, taxes, or fees may apply, and these charges are the responsibility of the customer.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier's website.

6. Shipping Delays

While we make every effort to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as:

  • Weather conditions
  • Strikes or labor disputes
  • Carrier delays
  • Holidays and peak shipping seasons

We recommend checking the tracking information for updates. 

7. Incorrect or Incomplete Address

Please ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for delays or lost shipments due to incorrect or incomplete address information. 

8. Damaged or Lost Packages

  • Damaged Items: If your package arrives damaged, please contact us within 48 hours of receiving the item. We will work with you to resolve the issue, which may involve issuing a replacement or refund.
  • Lost Packages: If your package is lost in transit, please contact us immediately. We will investigate the situation with the carrier and take appropriate action, including sending a replacement or issuing a refund.


If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on product description . To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Return Policy

Last Updated: 3/5/2025

At www.anyraymall.com, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a simple and straightforward return process. Please review the following Return Policy for details on how to return items purchased from our website.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused, undamaged, and in its original condition.
  • The item must be returned within 15 days from the date of receipt.
  • The item must be in the original packaging, including all tags, labels, and accessories.

2. How to Initiate a Return

If you would like to return an item, please follow these steps:

  1. Contact Us: call us at +12068010052 within 15 days of receiving your order. Include your order number, the item(s) you wish to return, and the reason for the return.
  2. Return Authorization: Once we receive your request, we will provide you with a return authorization and instructions on how to return the item. Please ensure you follow the instructions carefully to avoid delays.
  3. Prepare the Return Package: Package the item securely in its original packaging. Include all parts and accessories. If the item is damaged, please contact us before sending it back.

3. Return Shipping Costs

  • 15 days money back, buyer pays return shipping .

4. Refunds and Processing Time

  • Refund Method: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method used for the purchase.
  • Processing Time: Please allow up to 3-12 business days for your return to be processed and for the refund to appear in your account, depending on your payment provider.
  • Partial Refunds: If the returned item is damaged, missing parts, or not in its original condition, we reserve the right to issue a partial refund.

5. Exchanges

If you wish to exchange an item for a different size, color, or product, we recommend returning the item for a refund and placing a new order for the desired item. Please contact us to initiate the return and let us know that you would like to exchange the product.

6. Non-Returnable Items

The following items are non-returnable:

  • Gift cards
  • Opened or used items (unless defective)

If you receive a defective item that falls under these categories, please contact us as we may be able to offer a replacement or refund depending on the circumstances.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately within 15 days of receipt. We will provide a full refund, exchange, or store credit as appropriate. Please provide photos of the damage or defect to help us process your claim more efficiently.

8. Cancellations

If you wish to cancel your order, please contact us as soon as possible. We are able to cancel orders before they are processed for shipment. Once an order has been shipped, it cannot be canceled, but you can initiate a return once you receive the item.

Have questions or need assistance? Our friendly customer support team is here to help!
• Email: info@anyraymall.com
• Phone: 206-801-0052
• Return Address:  Attn: Mike Return , P.O.BOX 121196 ,  Fort Lauderdale, FL , 33312