Our Policies

Terms and Conditions for www.anyraymall.com

Last Updated: 1/22/2025

Welcome to www.anyraymall.com. These Terms and Conditions govern your use of our website, www.anyraymall.com, and any services, features, or products provided by us. By using this website and making purchases, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

If you do not agree to these terms, please do not use our website.

1. General Information

  • Contact Information: For any questions or concerns about these Terms and Conditions, please use our contact us form or +12068010052.

2. Use of the Website

You agree to use the website in accordance with all applicable local, state, and international laws and regulations. You are responsible for ensuring that your use of the website does not violate any laws.

  • Eligibility: You must be at least [18] years old to use this website. By using our website, you represent and warrant that you are of legal age to form a binding contract or that you have received parental or guardian consent.
  • Account Creation: You may need to create an account to place orders or access certain features. You agree to provide accurate and complete information when registering, and you are responsible for maintaining the confidentiality of your account and password.
  • Prohibited Uses: You may not use the website for any illegal or unauthorized purpose, including:
    • Distributing harmful content (e.g., viruses, malware)
    • Engaging in fraudulent activity
    • Violating intellectual property rights

3. Product Information and Availability

We strive to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all information on our website is error-free or complete. We reserve the right to correct any inaccuracies and make changes to product listings, prices, or availability at any time without prior notice.

  • Pricing: Prices are listed in $USD and are subject to change without notice. Shipping fees, taxes, and other charges may apply to your order and will be displayed at checkout.
  • Product Availability: While we make every effort to ensure products are available, we cannot guarantee that every item will be in stock. If an item is out of stock, we will notify you and offer an alternative solution.

4. Ordering and Payment

By placing an order, you are making an offer to purchase products, which we may accept or decline at our discretion.

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This is not an acceptance of your order; acceptance occurs when your order is shipped.
  • Payment Methods: We accept payments via credit/debit cards, PayPal, Google Pay, and other payment methods available at checkout. You agree to provide valid and accurate payment information.
  • Order Cancellations: We may cancel or refuse an order at any time for reasons such as product availability, suspected fraud, or errors in pricing or payment.

5. Shipping and Delivery

Our Shipping Policy outlines the shipping methods, costs, and delivery times for your order. Please refer to the [Shipping Policy] for more details.

  • Shipping Address: You are responsible for providing a correct and complete shipping address. We are not responsible for any delays or issues caused by incorrect address information.
  • Delivery Delays: While we aim to ship your order promptly, delivery times are estimates and may be subject to delays due to weather, customs, or other factors outside of our control.

6. Returns and Exchanges

Our Return Policy provides detailed information about how to return or exchange products. Please refer to the Return Policy for more details on the process, conditions, and eligibility for returns.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and trademarks, is owned by www.anyraymall.com or its licensors and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content from this website without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, www.anyraymall.com and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use this website or the products purchased from it.

Our liability is limited to the amount you paid for the product(s) in question, excluding shipping and handling fees.

9. Indemnification

You agree to indemnify and hold harmless www.anyraymall.com and its affiliates, employees, agents, and third-party providers from any claims, losses, liabilities, or expenses (including legal fees) arising from your use of this website or violation of these Terms and Conditions.

10. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we do not control, endorse, or assume any responsibility for the content or privacy practices of these external websites.

12. Changes to Terms and Conditions

We reserve the right to modify, update, or revise these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will be updated. By continuing to use the website after any changes, you agree to be bound by the updated terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws , without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the courts.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

AnyrayMall
Phone: +12068010052

 

Privacy Policy for www.anyraymall.com

Last Updated: 1/22/2025

At www.anyraymall.com , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy. Please review the following carefully.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information:

  • When you create an account or make a purchase, we collect personal details such as your name, email address, phone number, billing address, shipping address, and payment information (credit card or other payment methods).
  • If you contact customer support, we may collect the content of your messages.

b. Non-Personal Information:

  • We collect non-personal information such as IP addresses, browser type, device type, operating system, and website activity (pages visited, time spent, etc.). This information helps us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your orders, provide customer support, and respond to inquiries.
  • To personalize your shopping experience and recommend products.
  • To improve our website, services, and offerings.
  • To send promotional emails, offers, and updates (with your consent).
  • To prevent fraudulent transactions and ensure the security of our services.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter your personal details. These measures include:

  • Encryption of sensitive data (such as credit card information) through Secure Socket Layer (SSL) technology.
  • Regular security audits and monitoring.
  • Limited access to personal information by authorized personnel only.

While we strive to protect your information, please be aware that no data transmission over the Internet is 100% secure. We cannot guarantee the security of your data transmitted to our site.

4. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or the safety of others.
  • Business Transfers: If our business is acquired or merged with another company, your information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us analyze trends, administer the site, track users’ movement, and gather demographic information.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the site may not function properly without cookies.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your account information at any time through your account settings.
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in any email you receive from us or by contacting us directly.
  • Deletion: You may request the deletion of your personal data, subject to certain legal obligations.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the "Last Updated" date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

AnyrayMall
Phone: +12068010052

This Privacy Policy outlines the way we collect and use your personal information to ensure that you can shop with confidence on www.anyraymall.com . Thank you for trusting us with your information!

Shipping Policy 

Last Updated: 1/22/2025

Thank you for shopping with www.anyraymall.com. This Shipping Policy outlines the terms and conditions for the shipping of your orders. Please read this information carefully to understand how we handle shipping and delivery.

1. Shipping Locations

We currently offer shipping to the following locations:

  • Domestic Shipping: We ship to all states within United States.
  • International Shipping: We ship to select international countries. For more information about international shipping availability and rates, you can see at check out . 

2. Processing Time

  • Orders are typically processed within [1-2 business days] of receiving your order.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • In cases of high demand or special promotions, processing times may be slightly longer. We will notify you if there are any significant delays with your order.

3. Shipping Methods & Delivery Times

We offer various shipping methods to meet your needs. The shipping options available to you will be displayed at checkout, along with estimated delivery times.

  • Standard Shipping: Delivery within [5-7 business days] (for domestic orders).
  • Expedited Shipping: Delivery within [2-3 business days].
  • Overnight Shipping: Delivery within [1 business day] (next-day delivery for orders placed before [time, e.g., 12:00 PM EST]).
  • International Shipping: Delivery times vary by destination and can range from [7-31 business days].

Please note that shipping times are estimates and may vary due to external factors such as weather, holidays, and customs delays for international shipments.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
  • We offer free standard shipping on orders over [amount, e.g., $150] within United States.
  • For international orders, additional customs duties, taxes, or fees may apply, and these charges are the responsibility of the customer.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier's website.

6. Shipping Delays

While we make every effort to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as:

  • Weather conditions
  • Strikes or labor disputes
  • Carrier delays
  • Holidays and peak shipping seasons

We recommend checking the tracking information for updates. 

7. Incorrect or Incomplete Address

Please ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for delays or lost shipments due to incorrect or incomplete address information. 

8. Damaged or Lost Packages

  • Damaged Items: If your package arrives damaged, please contact us within [48 hours] of receiving the item. We will work with you to resolve the issue, which may involve issuing a replacement or refund.
  • Lost Packages: If your package is lost in transit, please contact us immediately. We will investigate the situation with the carrier and take appropriate action, including sending a replacement or issuing a refund.

 

Return Policy for www.anyraymall.com

Last Updated: 1/22/2025

At www.anyraymall.com, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a simple and straightforward return process. Please review the following Return Policy for details on how to return items purchased from our website.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused, undamaged, and in its original condition.
  • The item must be returned within 15 days from the date of receipt.
  • The item must be in the original packaging, including all tags, labels, and accessories.

2. How to Initiate a Return

If you would like to return an item, please follow these steps:

  1. Contact Us: call us at +12068010052 within 15 days of receiving your order. Include your order number, the item(s) you wish to return, and the reason for the return.
  2. Return Authorization: Once we receive your request, we will provide you with a return authorization and instructions on how to return the item. Please ensure you follow the instructions carefully to avoid delays.
  3. Prepare the Return Package: Package the item securely in its original packaging. Include all parts and accessories. If the item is damaged, please contact us before sending it back.

3. Return Shipping Costs

  • 15 days money back, buyer pays return shipping .

4. Refunds and Processing Time

  • Refund Method: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method used for the purchase.
  • Processing Time: Please allow up to 3-12 business days for your return to be processed and for the refund to appear in your account, depending on your payment provider.
  • Partial Refunds: If the returned item is damaged, missing parts, or not in its original condition, we reserve the right to issue a partial refund.

5. Exchanges

If you wish to exchange an item for a different size, color, or product, we recommend returning the item for a refund and placing a new order for the desired item. Please contact us to initiate the return and let us know that you would like to exchange the product.

6. Non-Returnable Items

The following items are non-returnable:

  • Gift cards
  • Sale or clearance items
  • Opened or used items (unless defective)

If you receive a defective item that falls under these categories, please contact us as we may be able to offer a replacement or refund depending on the circumstances.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately within 15 days of receipt. We will provide a full refund, exchange, or store credit as appropriate. Please provide photos of the damage or defect to help us process your claim more efficiently.

8. Cancellations

If you wish to cancel your order, please contact us as soon as possible. We are able to cancel orders before they are processed for shipment. Once an order has been shipped, it cannot be canceled, but you can initiate a return once you receive the item.